Unit Knowledge Guide-BSBESB402 Establish legal and risk management requirments of new business ventures RTO Forms Units of competency MSMTMREF301 Use

Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER301 Verify simple measures If you require RPL Kits with comprehensive benchmarking

Class activities bookThe class activities book helps VET trainers and assessors to create an interactive learning environment

analyse and present workplace data and information MSS015002A Develop strategies for more sustainable use of resources FWPCOT6209 Manage forest and wood products industry research If you require RPL Kits with comprehensive benchmarking

policies and procedures in the construction industry CPCCSH2003A Apply and install sealant and sealant devices CPCCWHS1001 Prepare to work safely in the construction industry CPPSEC2022 Install electronic locks and locking systems MSFBA3015 Install louvre shutters If you require RPL Kits with comprehensive benchmarking

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-BSBESB402 Establish legal and risk management requirments of new business ventures RTO Forms Units of competency MSMTMREF301 UseOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner